Shipping Policy for aadvic.com – Your Trusted Clothing Store in India

Effective Date: [01 Oct, 2023]

Thank you for choosing aadvic.com for your clothing needs. We strive to provide an exceptional shopping experience, including efficient and reliable shipping services. This Shipping Policy outlines important information regarding shipping methods, delivery times, charges, and related details for our customers within India.

  1. Shipping Zones and Delivery Time:

    We currently offer shipping within India. Our estimated delivery time is between 5 to 10 business days from the date of order placement. Delivery times may vary based on your location and other external factors such as weather conditions, public holidays, and unforeseen circumstances.

  2. Shipping Charges:

    aadvic.com offers free standard shipping on all orders above Rs. 495/- within India. In case of any special shipping requests, expedited shipping, or charges related to certain products, they will be clearly communicated to you during the checkout process.

  3. Order Processing Time:

    Orders are typically processed and dispatched within 1-3 business days after confirmation of payment. Please note that orders placed on weekends or public holidays will be processed on the following business day.

  4. Shipping Carriers:

    We partner with reputable and reliable shipping carriers to ensure your order is delivered in a timely and secure manner. Our primary shipping partners include but are not limited to:

    • Blue Dart
    • Delhivery
    • FedEx
    • DTDC
    • Xpressbees
    • Ecom xpress
    • India Post
    • Shree Maruti Courier

  5. Order Tracking:

    Upon successful shipment, we provide a tracking number via email, which allows you to track the progress of your order in real-time.

  6. Shipping Address:

    Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. aadvic.com is not responsible for any delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.

  7. Delivery Attempts:

    If our shipping partner is unable to deliver the package after multiple attempts due to the unavailability of the customer, the responsibility of arranging re-delivery or pickup lies with the customer.

  8. Lost or Damaged Shipments:

    In the rare event of a lost or damaged shipment, please contact our customer service team at support@aadvic.com within 2 days of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly and ensure a satisfactory resolution.

  9. Contact Us:

    If you have any further questions or concerns regarding our shipping policy, please reach out to our customer service team at support@aadvic.com or call +91-8076220816.

Thank you for shopping at aadvic.com, and we appreciate your trust in us for all your clothing needs!

 Return to Origin (RTO) Policy

10.1. Definition: Return to Origin (RTO) occurs when a shipped parcel is undeliverable due to reasons such as incorrect address, unavailability of the recipient, or refusal to accept the delivery.

10.2. RTO Charges: In case of an RTO situation, where the parcel is returned to our warehouse, the customer is responsible for the RTO charges associated with re-delivery.

10.3. Notification: We will make reasonable attempts to notify the customer of the failed delivery and the need for RTO charges to facilitate re-delivery.

10.4. RTO Payment: To proceed with re-delivery, the customer must pay the RTO charges as specified by our customer support team. Payment instructions will be provided upon notification of the RTO situation.

10.5. Redelivery: Upon receipt of RTO charges, we will re-dispatch the parcel to the correct address provided by the customer. The customer will receive a new tracking number for the redelivery.

10.6. Cancellation and NO Refund: If the customer chooses not to proceed with the redelivery or fails to pay the RTO charges within a specified period, we will cancel the order and No Refund will be provided.

10.7. Address Verification: Customers are responsible for ensuring the accuracy and completeness of the shipping address provided. Failure to provide accurate information may result in an RTO situation.

10.8. Contact Us: For any inquiries or concerns regarding the RTO policy, please contact our customer support at support@aadvic.com.