No Exchange Policy for Aadvic.com

At Aadvic.com, we strive to provide our customers with the best possible shopping experience. To ensure clarity and transparency in our transactions, we have established a strict No Exchange Policy for all clothing purchases made on our website. We kindly request our customers to carefully choose their sizes and products before completing their purchase.

Policy Details:
  1. Size Selection: It is the responsibility of the customer to carefully choose the correct size while placing an order. We provide detailed size charts for each product to assist you in making an informed decision.

  2. No Exchanges: We do not offer exchanges for any clothing items purchased through Aadvic.com. Once an order is placed and confirmed, we cannot accommodate any size or product changes.

  3. Customer Assistance: If you have any doubts or require assistance with sizing, our customer service team is available to assist you before placing an order. Please reach out to us through our contact page for support.

 Defective or Damaged Goods :

Our team is dedicated to providing you with products of the highest quality. Every product undergoes a thorough quality inspection before being shipped to ensure it meets our standards and is free from defects.

If, despite our strict inspection system, you receive a product that is defective or damaged upon delivery, we offer an exchange for the same product. No refunds will be provided.

Procedure for Exchanges:

  • Notification: Notify us of any defect or damage within 24 hours of receiving the product. Contact our customer support at support@aadvic.com with relevant details, including your order number and a description of the issue.

  • Provide Unedited 360 Degree Video: To process an exchange for a defective or damaged item, you must provide an unedited 360-degree Parcel opening video clearly displaying the defect or damage within 24 hours of receiving the product. Failure to provide this video may result in denial of the exchange request.

  • Exchange Process: Once we receive and review the provided video and confirm the defect or damage, we will proceed with the exchange process. We will replace the defective or damaged product with a new one of the same model and variant.

  • Shipping for Exchanges: We will cover the shipping costs associated with sending a replacement product for verified defective or damaged items.

Conditions for Exchange:

  • The product must be unused and in its original packaging.
  • The defect or damage must be verifiable and not caused by misuse, negligence, or mishandling of the product.

We encourage customers to review their orders thoroughly before confirming the purchase. Our website provides detailed product descriptions and sizing guides to assist you in making informed decisions. If you have any uncertainties about a product, our customer service team is available to address your queries prior to placing an order.

Contact Us: For any inquiries or concerns regarding defective or damaged goods and the exchange process, please contact our customer support at support@aadvic.com.

By making a purchase on Aadvic.com, you acknowledge and agree to adhere to our No Exchange Policy. We appreciate your understanding and cooperation in this matter. 

No Cancellation Policy 

At Aadvic.com, we strive to provide efficient and timely services to our valued customers. To maintain a streamlined process and ensure the best possible shopping experience, we have implemented a strict No Cancellation Policy for all orders placed on our website.

Policy Details:
  1. Order Confirmation:  Once an order is placed and confirmed on our website, it cannot be canceled or modified. We encourage customers to review their orders carefully before proceeding to checkout.

  2. No Cancellation: We do not entertain any cancellation requests for orders, regardless of the reason.

By making a purchase on Aadvic.com, you acknowledge and agree to adhere to our No Cancellation Policy. We appreciate your understanding and cooperation in this matter. 

No Refund Policy 

At Aadvic.com, we are committed to maintaining fairness and transparency in our business operations. To streamline our processes and ensure a consistent shopping experience, we have established a firm No Refund Policy for all purchases, applicable in any situation.

Policy Details:

  1. No Refunds: Aadvic.com does not entertain any requests for refunds under any circumstances. All sales are final, and no form of refund, exchange, credit, or compensation will be provided.

  2. Order Accuracy and Quality: We take utmost care to ensure that our products are accurately described and of high quality. If you believe you have received a damaged or incorrect item, please refer to our Exchange Policy section for appropriate resolution steps.

  3. Customer Support: Our customer service team is available to assist you with any concerns related to your order. However, please be aware that this policy strictly prohibits refunds, and our team will work within this framework to provide assistance.

By making a purchase on Aadvic.com, you acknowledge and agree to adhere to our No Refund Policy. We appreciate your understanding and cooperation. For further assistance or inquiries, feel free to contact us. Thank you for choosing Aadvic.com.